Privacy Policy

Credit Union Toolbox is a service offered by MSS. MSS is committed to protecting your privacy and we hold our relationship with users in the highest regard. This policy describes the ways that personally identifiable and anonymous information about our online users, event registrants and subscribers is gathered, our information sharing practices, and how online users and subscribers may request changes to the way this information is shared.

As described below, as part of the normal operation of our services, your information is collected by us, disclosed to third parties and used by third parties and us. This Privacy Policy describes the information we collect about you and what may happen to that information.

What personal information about customers does Credit Union Toolbox gather?

  • Information You Give Us: We receive and store any information you enter on our website (www.credituniontoolbox.com, the "Site") or give us in any other way. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us, we use "cookies," and we obtain certain types of information when your web browser accesses Credit Union Toolbox. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on this Site and you may be required to reenter your password more frequently during a session.

Credit Union Toolbox shares the information it receives.

  • We use your information to facilitate the services you request. We use information in the file we maintain about you, and other information we obtain from your current and past activities on this Site, to resolve disputes, troubleshoot problems and enforce our User Agreement. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze Site usage, improve our content and product offerings, and customize the Site's content, layout, and services.
  • You agree that Credit Union Toolbox may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests and relevant to your use of the Site.
  • As the services offered by Credit Union Toolbox are expanded, there will be more opportunities to enhance the services provided to you. From time to time we may send you details of other services and products that may be of interest to you and offer you the opportunity to subscribe to them. We may also offer you the opportunity to participate in surveys, carried out by Credit Union Toolbox or its agents. Credit Union Toolbox will keep a record of information provided by you.
  • As a matter of policy, Credit Union Toolbox does not sell or rent any personally identifiable information about you to any third party. Such information will only be shared with third parties to the extent you expressly grant us permission or to the extent required to provide the services you request. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy.
  • Credit Union Toolbox will combine personally identifiable information from all user accounts and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. To the extent that we use third party advertisers, they adhere to their own privacy policies.
  • Credit Union Toolbox can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
  • Credit Union Toolbox offers you the ability to automatically review and change the information you submit to Credit Union Toolbox by logging into the Site and entering in the new information yourself.
  • Upon your request, Credit Union Toolbox will deactivate your account, contact information, billing information, shipping information, and financial information from its active databases to prevent your information from being shared with other users.
  • From time to time the Site may contain links to other sites. Please be aware that Credit Union Toll Box is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

Credit Union Toolbox may amend this Privacy Policy at any time by posting the amended terms on the Site. Whenever we make a material change our policy, we will give reasonable notice by posting a notice on our home page. Since these policy change notices last only for a limited time, however, you should check this Privacy Policy regularly to see if there have been any changes.

If users have any questions or suggestions regarding our privacy policy, you can contact MSS (cutoolbox@mssllc.com) at:

Mortgage Success Source, LLC
24 South Holmdel Road
Holmdel, NJ 07701

Phone: (800) 963-1900
Fax: (800) 237-5297